Privacy Policy

About us

Stewarts Law LLP (Stewarts) is authorised and regulated by the Solicitors Regulation Authority (SRA ID 486857) and is a limited liability partnership registered in England (Registration No. OC329883)

Stewarts is registered with the Information Commissioner’s Office as a fee-paying data controller, under registration Z4940538.

This website is maintained and operated by Media Advancements Limited (trading as Claims Gate) on behalf of Stewarts.

Claims Gate is instructed by Stewarts to process personal data in relation to your Covid-19 Business Interruption Claim (Your Claim). Stewarts is the data controller for the purposes of the personal data processed through this website and Claims Gate is the data processor.

In this Privacy Notice we use the terms “us”, “our” and “we” to refer to Stewarts and Claims Gate, collectively or separately, as the context requires.

Data entered via the ‘Online Claims Process’ of the website will be stored by us.

If you have any questions about this privacy notice, please contact

The Purpose of this notice

This Privacy Notice explains how we collect and use the information that you provide to us through the Website and the ‘Online Claims Process’. It is important that you read this notice, so that you are aware of how and why we are using your information.

This Privacy Notice does not form part of any contract or retainer. We may amend this notice at any time.

The information we collect

“Personal Data”, means any information about a natural person from which that person can be identified.  If you make an enquiry via the Website’s Online Claims Process, you will be asked to provide Personal Data and other information which will be relevant to you bringing a Covid-19 Business Interruption claim.

Purpose of the processing:

To gather information about Your Claim; to review the information provided in relation to Your Claim; to carry out initial screening checks (which will include a conflict check and customer due-diligence process, to ensure that Stewarts is able to act for you); to enable Stewarts to act for you in relation to your Claim (if it agrees to do so); and so that we can manage your Claim and communicate with you.

Categories of Personal Data:

Names, telephone numbers, postal addresses, email addresses, financial information, date of birth, address history, country of residence, nationality, driving licence number, passport details, employer information and job title and any other information that comprises or constitutes Personal Data.

Recipients of Personal Data:

To enable us to provide the services you have requested in relation to your Claim, we may need to share your Personal Data with third parties, including other lawyers and professional advisors. We may also share your Personal Data with third-party providers who provide services relevant to the Website and the Online Claims Process.

We will not disclose your Personal Data to any third party other than as permitted above, unless we are obliged to by law or to a regulatory body, such as the SRA.

If we transfer your personal data outside the UK or the European Economic Area (EEA) we will ensure that we comply with relevant data protection laws. We ensure that any third party we share your personal data with will be bound to keep your information safe and confidential. We will have contractual arrangements in place that require the third party to comply with relevant data protection laws or we will seek your consent to transfer your information. We will also share your information with any party that you specifically request us to.

You are under no obligation to provide Personal Data or other information to us. However, if you choose not to do so, we may not be able to perform the services you have requested in relation to Your Claim.

Where we store your Personal Data

All information you provide to us is stored in the Google Cloud Platform at its London (England) data centre. It may be necessary to transfer securely this information to third party data processors located outside the UK and the EEA to perform certain functions. At present, all data processing is conducted within the UK, save for Claim Gate’s use of a third-party entity based in Australia, which provides certain services relevant to the management of Your Claim and our communications with you.

Where we transfer your Personal Data outside the UK or EEA, we will ensure that the transfer mechanism complies with UK data protection laws. 
This may include transferring to a country with a European Commission adequacy decision or putting in place appropriate safeguards such as the International Data Transfer Agreement. We have contracts in place with our data processors to ensure that your Personal Data is processed solely in accordance with our instructions.

We will take all necessary technical and organisational steps to ensure that the processing of your Personal Data is performed in accordance with Regulation (EU) 2016/679 as it forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018 (the “UK GDPR”), the Data Protection Act 2018 and related laws.

The information you provide will be held securely by us, whether the information is in electronic or physical format.

Lawful basis for the use of your Personal Data

We will collect, process and store your Personal Data for various proposes including:

  • To send you necessary and proportionate communications in relation to your Claim;
  • To review the information provided in relation to your Claim;
  • To provide you with the information and/or services you request;
  • The provision of legal or other services, including dealing with claims and legal proceedings, under a retainer or contractual agreement, or to take certain steps at your request to enter into a retainer or contract;
  • To protect your vital interests or that of another person if you or that person is physically or legally incapable of giving consent; and
  • Compliance with our legal and regulatory obligations (to include for the purposes of carrying out screening checks and customer due-diligence).

Those legitimate interests are not outweighed by the interests, rights or freedoms of those who contact us.

We will never share or sell any of the information you provide during this process with any third parties for marketing purposes.

Retention of data

We will retain your Personal Data for as long as needed to fulfil the purposes for which it was collected, unless you request that it be removed. We will also retain your information in order to comply with our legal obligations and business requirements. We will thereafter delete or securely dispose of your personal data in accordance with our retention policies.

Changes to the Privacy Notice

This Privacy Notice is likely to be subject to change, and we may update it from time to time.

Your Rights

Your rights include the right to:

  • Request from us access to, or rectification or deletion of, Personal Data;
  • Request that we restrict processing concerning you;
  • Object to our processing of the Personal Data; and
  • Data portability, where applicable.

However, please be aware that there are circumstances where these rights may be subject to limitations or exemptions.

You also have the right to complain to the Information Commissioner's Office about the way in which we process your Personal Data.

EU Data Protection Representative

If you are an individual based in the European Union, you may contact us directly or you may exercise your data protection rights in your own country by contacting our Data Protection Representative. Stewarts has appointed DataRep as its Data Protection Representative for the purposes of the GDPR. For more information click here.


To contact Stewarts please use the details below
+44 20 1234 1234